Frequently Asked Questions
Where is Spring Street Self Storage located?
Spring Street Self Storage is located at 120 North Spring Street, Louisville, KY 40206.
What are the office hours?
The office is open Monday - Friday, 9 AM to 5 PM; We’re willing to come in earlier, or stay later if there is a scheduled appointment.
When can I access my belongings?
Access your belongings 24/7 as long as you are current on your account.
Am I required to store long-term?
No long-term commitment. Come and go whenever you please with our month-to-month lease agreements.
Do you offer drive-up accessible storage units?
Our standard storage units are drive-up accessible while our climate-controlled storage units are interior and ground level. No elevators or pesky stairs.
What are climate-controlled storage units?
Climate controlled units are enclosed and maintain neutral temperatures and humidity year-round in order to prevent damage from intense hot and cold weather. Our climate controlled buildings are kept between 60-80 degrees depending on the season.
What security features does Spring Street Self Storage offer?
There are 32 high-definition video cameras helping us monitor the facility 24/7. In addition, our property is fully fenced with key card access for gate entry and exit. Only you have access to your belongings using your personal key card at a keypad. We also have high-quality lighting in interior hallways and aisles.
Do you offer parking spaces?
We do have limited outdoor uncovered parking spaces for RVs, boats, and other vehicles.
What items am I not allowed to store?
Perishables, flammables or hazardous items, unregistered vehicles, living plants or animals, firearms and explosives. Contact us you have questions about a specific item.